To qualify for block book prices, driving lessons payment MUST be received in advance.
Unless at least 24 hours notice is given, lesson cancellation will be charged at the NORMAL, hourly lesson rate NOT promotional rates. Charges are subject to instructors decision and reason for cancellation.
Driving tests for pupils take priority over lessons so in the event that at short notice a test is moved into an instructors diary or moved by the DVSA, the instructor may be required to reschedule your lesson to accommodate. This will be done as efficiently as possible with minimal wait for the next lesson and may work for your benefit at some point too.
Pass Confident have the right to withdraw the tuition car for the day of your driving test/ask you to move the date, if in the professional instructor’s opinion you are not deemed to be to the required test standard. This doesn’t affect your right to go to test – see DVSA guidelines regarding use of own car.
Pass Confident cannot be held responsible for lesson cancellation due to mechanical breakdown or sickness, but will endeavour to rearrange the lesson as a priority.
We operate a strict no smoking policy in the vehicles.
Any students attending a lesson deemed to be in an unfit condition to operate a vehicle due to medication or being otherwise under the influence will be denied the lesson and be charged accordingly.
Failure to declare any pending criminal or driving convictions or medical history on the first lesson that ultimately results in you unable to continue lessons will result in NO refund of lesson fees.